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YB

Accessibility Statement

Accessibility Statement
Last updated: January 2026


Youth Borough is committed to making our website, content and community as accessible and inclusive as possible for everyone. We believe that access to information, opportunity and support should not be limited by ability, technology or circumstance.


Our Commitment
We aim to ensure that the Youth Borough website and digital platforms are accessible to a wide audience, including people with disabilities, neurodivergent users and those using assistive technologies.
We are actively working to improve accessibility and usability across all areas of Youth Borough.


Accessibility Standards
Where possible, Youth Borough seeks to follow:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

  • Best practice for inclusive digital design

  • Clear, plain English content

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What We’re Doing to Support Accessibility
We aim to:

  • Use clear and simple language

  • Maintain readable font sizes and colour contrast

  • Ensure the website is navigable by keyboard

  • Use headings and structure to support screen readers

  • Avoid unnecessary flashing or complex animations

  • Make content usable across desktop, tablet and mobile devices

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Limitations
We recognise that some parts of our website or third-party platforms may not yet be fully accessible. This may include:

  • Embedded third-party tools or content

  • Older documents or resources

We are committed to addressing these issues where reasonably possible.


Alternative Access and Support
If you experience any difficulty accessing content on Youth Borough, we are happy to help.
You can:

  • Request information in an alternative format

  • Ask for support accessing services

  • Provide feedback on accessibility issues

Please contact us at: chat@youthborough.co.uk


Continuous Improvement
Accessibility is an ongoing process. We regularly review:

  • User feedback

  • Platform updates

  • Accessibility improvements

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Your feedback helps us improve.


Contact Us
If you have questions about this Accessibility Statement or need support, please contact:
Youth Borough
chat@youthborough.co.uk
Youth Borough is committed to inclusion, accessibility and equal opportunity for all.

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